Please select the type of loan you have.
Need help with your account? Find the support contacts for your account below.
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If your account ends with YX (Variable) or FX (Bank speak for offset).
For help on Internet banking with Adelaide Bank, click here.
This provides an overview of Internet Banking.
See video information here.
Call Better Choice on 1800 562 674 – Mon to Friday 9am to 5pm Eastern Standard Time
If after hours – to 8pm CST, or Saturday 9am to 6pm, or Sunday 10am to 6pm, call 1300 652 220 press 3 for Telephone Banking.
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If your account begins with 10
Call Better Choice on 1800 562 674 – Mon to Friday 9am to 5pm Eastern Standard Time
If after hours to 7pm or from 7am to 9am Monday to Friday, call 1300 887 998.
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Don’t have access, and you want to register?
It’s simple to activate online banking on your account – all you need to do is call us on the details below or complete the online enquiry form and we’ll call you back.
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1800 562 674 Monday to Friday 9am-5pm (EST) |
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Complete our contact us form |
For security reasons, we don’t provide information of a personal or account-specific nature by email. Include a contact phone number when you complete the online banking enquiry form and we’ll call you back.
What you need
To make your registration as easy as possible, please have the following information available when you call:
- customer number, account number or card number
- information for us to verify your identity
- password (if applicable)